Last updated: 10- January-2026

Thank you for shopping with Shamzeco Limited. This Shipping Policy applies to all purchases made through our website www.shamzeco.com. Shamzeco Limited is a UK-registered E-commerce company committed to providing fast, reliable, and transparent shipping services to our valued customers.

1-Shipping Destination

We proudly ship to customers across the United Kingdom and select international destinations. Please note that delivery availability may vary based on product type, local regulations, and shipping carrier capabilities.

• Domestic Shipping: United Kingdom (including England, Scotland, Wales, and Northern Ireland)
• International Shipping: Selected countries in Europe, North America, Asia, and other regions.

If your country is not available at checkout, shipping to that location is currently not supported.

For questions about shipping to your location, please contact us at [email protected].

2-Order Processing Time

3-Shipping Methods, Delivery Times & Cost

We offer several shipping options depending on your location and the nature of the items ordered.

United Kingdom (Domestic Shipping)

*Next-Day Delivery is available only for select postcodes and eligible products.

International Shipping

Delivery timeframes are estimates and not guaranteed.

Note: Delivery times are estimated and may vary due to customs clearance delays or unforeseen logistics issues.

4-Order Tracking

All shipped orders come with a tracking number. You will receive a tracking link via email once your package is dispatched.

You can also track your order through our website using the “Track My Order” page.

• Customers are responsible for monitoring delivery status using the provided tracking information.

5-Customs, Duties & Taxes (International Orders)

For international orders, customs duties, import taxes, and other local charges may apply based on your country’s regulations.

• These fees are not included in our prices and are the customer’s responsibility.
• Shamzeco Limited is not liable for any customs-related delays or charges.

6. Incorrect Address & Failed Deliveries

Please ensure your shipping address is accurate at checkout.

• We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

• If a package is returned to us due to an incorrect address or failed delivery attempt:

Reshipping costs will be charged to the customer, or

A refund may be issued excluding original shipping costs, at our discretion.

7. Lost or Delayed Shipments

If your order appears lost or significantly delayed:

• Contact us at [email protected]
• Include your order number and tracking details

We will work with the carrier to investigate and provide a resolution where possible.

8-Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs fees:

• We will contact you to arrange reshipment (additional shipping fees may apply), or
• You may request a refund for the product(s), excluding the original shipping cost.

9. Damaged or Incorrect Items

If you receive:

• A damaged item
• An incorrect product

You must contact us within 48 hours of delivery and provide clear photos of:

• The product
• The packaging
• The shipping label (if applicable)

After verification, we will arrange a replacement or refund in accordance with our Refund & Returns Policy.

10-Shipping Restrictions

Some products may have shipping restrictions due to:

• Destination country regulations (e.g., batteries, liquids, perishables).

• Size or weight

• Carrier limitations

We reserve the right to cancel or adjust orders based on these limitations and will notify you promptly if any issues arise.

Such restrictions will be communicated at checkout or before order confirmation where applicable.

11-Contact Us

For any questions about your order or shipping inquiries, feel free to reach out:

• Email: [email protected]
• Phone: [+44-7861672730]
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
• Business Address: 10 Kelsall Grove, Leeds, LS6 1QY
• Shamzeco Limited-10 Kelsall Grove, Leeds, England, LS6 1QY

Fondy & Payment Gateway Compliance Note

This Shipping Policy:

Meets payment gateway (including Fondy) underwriting and risk-management standards

Shamzeco Limited reserves the right to update this Shipping Policy at any time. Changes will be posted on this page and will become effective immediately upon posting.